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Holden Pearmain has a long and
successful track record of working within the Telecoms
sector.
Our work takes many forms - major brand tracking
studies on an international scale; customer satisfaction/loyalty
to help our clients understand how this affects
customer and business loyalty and churn within the
mobile telecoms sector; pricing, market share and
forecasting of mobile handsets and tariff pricing; purchasing
and decision making studies; mystery shopping
and benchmarking work for a number of our directory
enquiry clients; new product development -
helping our clients launch new voice call and broadband
product/price packages via the use of conjoint.
Most importantly, though, our ability to interpret our
clients' needs has enabled us to design studies,
methodologies and approaches that generate detailed and
insightful findings that genuinely inform their
decision-making at both a strategic and tactical level.
Our Telecoms clients include: Cable & Wireless,
Carphone Warehouse, Colt, Conduit, Kingston
Communications, NTL, O2, Orange, SonyEricsson, T-Mobile,
Vodafone and Yell.
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